There is a $100.00 non-refundable deposit. There is no refund upon the cancellation of the booked event. 

Once the deposit is paid, changes for event date, time and room are not suggested. If there is any change requested, please email us 12 days in advance of your event to: [email protected] 

Note: dates for party room(s) are subject to availability. More than one time change or shorter than 12 days notice will be charged a $50.00 fee per transaction change

Yes, a package upgrade is allowed, but the deadline for an upgrade should be 3 days prior to the event. No upgrade is allowed after the deadline. Please email us about your upgrade [email protected] 

No, package downgrade is not allowed after the deposit is paid.

Yes, this is a Sock Only Playground, please bring your own socks, or buy socks at our playground.

No, birthday child (1 kid limit) is not included in the child counts of the package.

No, children under 12 months old are excluded from the total guest counts. But all items included in the packages would not provide extra to any children under 12 months old.

Yes, host(s) is suggested to distribute the waiver forms to guests before the event day. The host(s) is responsible to inform the guests that the parents/guardians are responsible to supervise their own kids in the playground, party room and arcade. The host(s) is responsible for any allergies of all attendees. Happy Kingdom will only proceed with providing the items on each package or any add on(s) as requested.

If you have any further questions, you can send the information to our email [email protected] or call us at (416)763-6666.

Yes, we are responsible for setup and cleanup of the party room, but we are not responsible for the room decoration.

Combined Room is for Package D & Package E only; is a combined room including Kingdom Room & Unicorn Room. Please call us at (416) 763-6666, or mail us at: [email protected]  for Combined Room Booking. 

All guests must immediately vacate the party room at the end of the party, or else extra time will be charged. But you can still stay at the playground or food court if you want.

Each additional half-hour (30 minutes) will be $90 during the weekend and $60 during the weekdays under the premise that no upcoming party booked for the room.

Host can come 30 minutes earlier to do setup.

Party packages don’t include any food and drink currently due to Covid-19. The host(s) can bring outside food to the party currently. The host(s) is responsible for any allergies of all attendees.